INTERNAL COMMUNICATIONS

Introduction

At Inform we know the issues that arise when remote stores start to receive large volumes of email, key messages start to be lost, the dreaded ‘reply to all’ conversation and the issues of never knowing who has opened and understood the communications that have been sent out. 

We want to cut out distracting email communication, provide easy to find documents and move peoples focus to their key role, not wading through endless emails in front of a ‘back office’ computer. 

With our automated communications, mass email replacements and 121 messaging (backed up by our mobile app with push alerts) we aim to remove the burden of email, not by just shifting it to another platform but to thinking about communications in a different way.

Send out bullets and get automated read receipts, keep communications tight and to the point and separate the nice to know from must read now!

Products

Knowledge Base

Easy to use tool to help you find the document, image, file or video you need. With powerful search tools and the ability to create your own favourites.

Knowledge Share

Gather those key pieces of information and share them with the key people in your business – monitoring who viewed, confirmed they understand and who has done nothing with integrated reports based on your companies hierarchy.

Knowledge Polling

COMING SOON: Quick get feedback from your teams on what they think about new releases, product development or business ideas.

Messaging

Direct 121 messaging linked you an individuals Virtual PA account. Removing the need for company emails and restricting communication to active team members

System Notifications

Automated system notifications letting people know what pending meetings, updates on applications or refreshes they have and what action to take.

Meeting and Events

Control all your meetings and events from a single point. Linked to your hierarchy and permissions create meetings, offline training courses or development calendars links to your teams.

Profiles

With profiles, you can stop thinking about email groups and list of people and smartly group users based on their information.

Need to send a message to all your managers in the business? No need to open up your email list, check everyone is on, remove the missing users, add in the new manager and recently promoted – on to have to send the message again to the 2 new starters, the 3 new managers and ask the 5 people who have stepped down from their role to delete the message. 

Simply select your ‘Manager’ group and the system will take care of the rest. Sending the message to anyone who matches the profile and let the system take care of who needs to see it as it is constantly checking who matches your rule and sending them a link to their own Virtual PA.

This is only the tip of the iceberg for what you can do with profiles, want to know more? Click on the contact form below to arrange a call with one of our team.

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