We work with large hospitality providers to ensure they can resolve the issues that come with running the busy work environment typical of a multinational or large company. Those with lots of staff and thousands of guests spread over a large geographical area.
As a multi-national or large business, you need a way to ensure local and regional managers are able to effectively manage staff to ensure the best customer service. Knowledge Base and Knowledge Share make it easy to create paperless onboarding training and compliance packets for new staff, getting them ready for work in hours rather than weeks.
Virtual PA will send onboarding packs, training events, and reminders to new staff automatically, and managers can easily monitor who has completed essential tasks and which are outstanding.
Use reporting to collect staff feedback, staff satisfaction surveys, exit interviews, and customisable questionnaires. Then use the Insights tool to analyse and view the results of your collected data as charts, graphs, and easy-to-understand information to inform better decision-making.
Inform People works on any device with an internet browser or the Inform People app. Team members and managers can use tablets or smartphones to view Virtual PA and complete audits, giving them an up-to-date task list according to their job title and location.
Restrict access to certain documents according to job title, location, or other features to ensure only essential staff have access to sensitive data.