Are refresher courses in social housing necessary?

refresher courses

Compliance training in social housing isn’t optional. It’s mandated by legislation, regulation, and policy. Article 21 of the UK’s Regulatory Reform (Fire Safety) Order 2005 says organisation “must” give compliance training, and Regulation 12 of the Management of Health and Safety at Work Regulations 1999 says organisations “shall”. It also says training will “be repeated periodically where appropriate”. There is no avoiding it. 

But this doesn’t lay down the rules entirely when deciding how often your staff need refresher courses, or whether they’re effective. 

Why bother?

Unsurprisingly, many employees forget the details of their training over time, particularly for dense subjects. This means, over time, your staff may exert behaviours that put the integrity and safety of your staff and company in danger. We don’t have to look far for recent examples where a lack of compliance can be dangerous. The Grenfell tragedy resulted in the deaths of 72 people because the building didn’t comply with building regulations. 

This is, of course, one of the more drastic examples. And often, this kind of error isn’t deliberate. Mistakes big and small come from employees who forget details of their training over time, which can lead to errors. And, as regulations, policies, and legislations are updated continually, older employees might find themselves with a wealth of outdated knowledge they continue to put into practice.  

The importance of refresher courses, therefore, ranges from optional extra learning to life-saving necessities. 

Running compliance refresher courses

The main objectives of refresher courses are to:

  • Train employees on existing and new legislation and regulations
  • Generate a comprehensive record of training completion to monitor compliance across the workforce

This means you have several important considerations to think about, including:

  • How you’ll monitor attendance to training classes
  • How you’ll launch, schedule, and plan the training
  • What methods you’ll use to train staff
  • How you’ll create an audit trail of your training efforts

Finding the right technology to maintain compliance

In multi-national and large businesses, the high volume of staff, projects, and offices make maintaining compliance a difficult task. Specifically, different regions may have varying legislations and with thousands of staff at different levels and stages of their career, you need to determine who needs what training.

Using modern tools to automate and streamline this process is the most effective way to help boost compliance across all levels and geographical locations of your business. It can also help you automatically schedule audits, create completion reports for training, and give digitised records of compliance. And you can use it to set up new training courses and notify the relevant staff member when it’s time to complete them.

Maintaining pristine compliance in social housing can save lives and also keep your business reputation and profits on the rise. But without the right technological solutions, as your workforce grows, compliance will only become harder to obtain. 

Inform People helps large businesses maintain compliance across their entire workforce. It enables you to assign training and audits to relevant staff members automatically according to job title, location, and other filters. You’ll also receive automatic updates of completed training and information on any outstanding training. To see how else Inform People can keep your business, staff, and clients safe, visit our website today.

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